File:SD053- Figure 5.14 (8462249080).jpg
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| Description |
A customer journey map. Polaine, Løvlie, and Reason. 2013. Service Design: From Insight to Implementation. New York: Rosenfeld Media. rosenfeldmedia.com/books/service-design/ |
| Date | |
| Source | SD053: Figure 5.14 |
| Author | Rosenfeld Media from Brooklyn, USA |
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This file is licensed under the Creative Commons Attribution 2.0 Generic license.
- You are free:
- to share – to copy, distribute and transmit the work
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- attribution – You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
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This image was originally posted to Flickr by Rosenfeld Media at https://flickr.com/photos/9411449@N05/8462249080 (archive). It was reviewed on 2 December 2017 by FlickreviewR 2 and was confirmed to be licensed under the terms of the cc-by-2.0. |
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| current | 21:05, 2 December 2017 | | 3,456 × 2,592 (2.41 MB) | Simulo (talk | contribs) | Transferred from Flickr via Flickr2Commons |
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