File:Bell telephone magazine (1922) (14570139218).jpg

Identifier: belltelephonemag26amerrich (find matches)
Title: Bell telephone magazine
Year: 1922 (1920s)
Authors: American Telephone and Telegraph Company American Telephone and Telegraph Company. Information Dept
Subjects: Telephone
Publisher: (New York, American Telephone and Telegraph Co., etc.)
Contributing Library: Prelinger Library
Digitizing Sponsor: Internet Archive

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ess reasonsmotivated this transfer:(I) to improve serviceto the telephone com-panies and thus to theircustomers, (2) to reducecosts. First of all, the trans-fer of the distributingfunction—and the pur-chasing function as well—permits the telephonecompanies to concentratetheir energies on theirmain job, telephone serv-ice, leaving the highlyspecialized business ofdistribution and repairshop work to an organi-zation specifically trained for the job. tributing houses, all stocking stand-Under a unified system of distribu- ard supplies, all employing the sametion, each employee at each dis- stores methods, the Bell System hastributing location has a nationwide a line of supply of proved flexibilityhorizon of opportunity. Since all in time of crisis. This distributingare schooled in the same efficient dis- chain can bring to bear at any pointtributlon techniques, employees trans- where emergency might strike the fullferred from one location to another resources of the entire nationwide
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A switchboard section is reconditioned in a house repairshop for further useful service may apply their experience directlyto their new jobs with a bare mini-mum of adjustment and additionaltraining. If, on the other hand, eachdistributing location were Independ- organlzatlon. Take that fire In River Grove forexample.* The devastated centraloffice, serving nearly 10,000 tele-phones In that Illinois community, ently managed and If each trained Its was still smoldering as the Chicago employees In its own individual tech- distributing house started truckloads niques and procedures, the cost of of equipment toward the fire scene. Bell System distribution would be Spurred by telephoned orders from higher and service slower. Successful service by the distrib-uting houses Is most dramaticallydemonstrated In emergencies. Forin Western Electrlcs chain of dis- the distributing house, the KearnyWorks, 900 miles away, and thenearby Hawthorne Works, that very * See Crisis in River Grove, Magazine,

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